Jet Engine Management Platform: Changing the Way We Handle Maintenance
Jet Engine Management Platform: Changing the Way We Handle Maintenance
Jet Engine Management Platform:
Changing the Way We Handle Maintenance
How I redesigned jet engine maintenance to slash costs and maximize flight time
How I redesigned jet engine maintenance to slash costs and maximize flight time
Success metrics
+817%
User Base Growth
+817%
User Base Growth
-47%
In response time to potential maintenance issue
-47%
In response time to potential maintenance issue
+28%
improvement in accurate "time on wing" predictions
+28%
improvement in accurate "time on wing" predictions
Solution + overview
Imagine managing your home with separate remotes for lights, thermostat, security, and appliances—it's a hassle.
Now, picture a smart home hub where everything is connected with one command—effortless and seamless.
That’s our platform for aerospace engines: all monitoring, maintenance, and servicing integrated into one powerful, efficient system.
Imagine managing your home with separate remotes for lights, thermostat, security, and appliances—it's a hassle.
Now, picture a smart home hub where everything is connected with one command—effortless and seamless.
That’s our platform for aerospace engines: all monitoring, maintenance, and servicing integrated into one powerful, efficient system.
Success metrics
92%
User Satisfaction (Survey Results)
92%
User Satisfaction (Survey Results)
+20%
Improvement maintenance claimed by managers
+20%
Improvement maintenance claimed by managers
+3 years
Of collaboration with client
+3 years
Of collaboration with client
Problem
Data silos
The client had been using traditional methods to manage engine service plans for years. They wanted to integrate their maintenance, monitoring, transport, and service systems but faced major challenges due to unclear guidelines and processes. Realizing the merge was impossible without redefining their workflows, they sought external expertise.
The challenge also involves re-creating products that wenable surface analytics and associated visualisation for users across different part of the business.
The client had been using traditional methods to manage engine service plans for years. They wanted to integrate their maintenance, monitoring, transport, and service systems but faced major challenges due to unclear guidelines and processes. Realizing the merge was impossible without redefining their workflows, they sought external expertise.
The challenge also involves re-creating products that wenable surface analytics and associated visualisation for users across different part of the business.
Key Decisions
01
01
Prioritize user research before addressing technical integration
Prioritize user research before addressing technical integration
02
02
Adopt a modular approach to system integration
Adopt a modular approach to system integration
03
03
Design a role-specific user experience
Design a role-specific user experience
04
04
Establish a centralized dashboard
Establish a centralized dashboard
05
05
Create an iterative feedback loop
Create an iterative feedback loop
We adopted an iterative approach, incorporating direct feedback loops with users to refine our designs. Prototyping and user testing played a crucial role in ensuring that the platform was intuitive, efficient, and aligned with real-world workflows.
We adopted an iterative approach, incorporating direct feedback loops with users to refine our designs. Prototyping and user testing played a crucial role in ensuring that the platform was intuitive, efficient, and aligned with real-world workflows.
Process
Streamlines co-creation
Streamlines co-creation
After comprehensive research into operational needs and pain points, our 8-person design team collaborated directly with client teams. I personally led the redesign of 4 critical products focusing on engine module transportation, "time on wing" estimation, and predictive maintenance service planning. I contribute to the whole process of auditing and digitalilizing the platform, including extensive workshops sessions with clients.
After comprehensive research into operational needs and pain points, our 8-person design team collaborated directly with client teams. I personally led the redesign of 4 critical products focusing on engine module transportation, "time on wing" estimation, and predictive maintenance service planning. I contribute to the whole process of auditing and digitalilizing the platform, including extensive workshops sessions with clients.
Learning
Continuous iteration
Continuous iteration
A key to our success was staying updated with different workstreams. We realized technicians needed much less information than we thought, which helped us simplify the interface. The visual changes had a big impact, improving accuracy and reducing errors. Creating a design system also played a major role, making the design more consistent and easier to work with. Finally, by integrating data from different systems, we reduced repetitive tasks and improved overall efficiency.
A key to our success was staying updated with different workstreams. We realized technicians needed much less information than we thought, which helped us simplify the interface. The visual changes had a big impact, improving accuracy and reducing errors. Creating a design system also played a major role, making the design more consistent and easier to work with. Finally, by integrating data from different systems, we reduced repetitive tasks and improved overall efficiency.
Clients testimonial
I have had a pleasure of working with Evie for the past year.
She is personable, approachable and a joy to work with.
Evie is full of great ideas and has a creative mind.
I hope to work with Evie again in the future!
I have had a pleasure of working with Evie for the past year.
She is personable, approachable and a joy to work with.
Evie is full of great ideas and has a creative mind.
I hope to work with Evie again in the future!
Nilam Rana, Product Owner, Rolls Royce
Let's talk